How does ZeroOneArt differ from other art websites?

How do I buy artwork featured at ZeroOneArt?

What are the options to buy securely online?

How will my artwork be delivered?

What happens if I need to return my purchase?

I've bought from the artist... Can I leave some feedback?

How does ZeroOneArt differ from other art websites?

ZeroOneArt specialises in original art and focuses on the artists that create it.

You can sometimes find reproduction prints of the original work too. These are often of a limited-edition range.

All work for sale at ZeroOneArt is available to buy on a commission-free basis.

What does that mean?
It means ZeroOneArt does not take a percentage from each artist when they sell. Therefore the artist does not have to make up for their loss of earnings due to (often) extortionate commission fees.

So what does commission-free sales mean for you?
It means you win too! The artists do not have to over-inflate their prices to cover any commission-fees and you get a better deal on original art.

Return and get to know the artists - galleries are updated frequently with new work

The artists here, have selected carefully, each a display of 6 images (10 images in some cases). This isn't all you will see of their portfolio though. Because if you return here regularly, as many of our visitors do, you'll find the artists update their galleries frequently with new pieces.

And so as you return, you'll discover new work by the artists you're already getting to know.

The new art on display can be newly created work, or perhaps an older piece from the artist's earlier, developing style.

Whatever you discover here, we think you'll find yourself falling in love with the originality and innovation oozing from these galleries!

You may even feel compelled to walk away with something you can't live without!

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Keep up to date with new art - follow us on Twitter

How do I buy artwork featured at ZeroOneArt?

At ZeroOneArt you buy direct from the artist.

Because we don't take commission, the artist does not have to make up for this loss, meaning the saving is passed to you the buyer!

We provide each individual artist with their own Purchasing Info section. Here you'll find details of how to buy, delivery options, other related info and also the artist's own returns-policy.

If something here has grabbed your attention and you want to find out how to buy, click the shopping trolley icon and you'll find purchasing information specific to the artist you're viewing.

If you've got any questions, however small, please contact the artist directly via the mail icon.

We do recommend that you contact the artist and discuss the piece that you're interested in. He or she will be pleased to receive any kind of feedback about the art work you like, and will be happy to discuss with you, any queries, requests or general enquiries you might have.

Please feel free to find out as much as you would like to know about the artwork, after all it's something that's going to have a special place in your home or office!

Below are some questions you might also want to ask the artist (should the info not already be provided)...

• What are the dimensions of the piece?
• How much is the postage and packing (and will the delivery be insured?)
• If it's a picture, is it framed or unframed - will it need framing?
• Is the picture a print or the original?
• If it's a limited edition, how many have been printed / made?
• What is your returns policy?

And... remember, it might be worth your while to make the artist an offer. You never know!

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What are the options to buy securely online?

Most artists at ZeroOneArt are using either PayPal or Google Checkout as their secure payment processor.

Both Google Checkout and PayPal allow the artists to add buy-now buttons alongside artwork. These buttons will take you directly to the secure payment processor's site providing a safe channel to buy there and then, with any major debit or credit card.

The transaction is handled securely and professionally by the payment processor and the artist does not see your card or bank details.

During your transaction you'll have the opportunity to provide your address for delivery of the artwork. On completion you'll receive (by email) a receipt for your purchase, which will include the artist's contact details. At the same time, the artist will be informed of the sale and will receive the delivery details you provide.

The artist will then be in touch shortly after with confirmation of your order.

PayPal Verified - what does this mean?
Being Verified at PayPal means the artist has successfully completed PayPal's verification system to confirm their identity. more info?

Points to Remember:
• Secure sites begin with: https, the S being the important part
• You'll know you're on the PayPal site because it always begins https://www.paypal.com/
• Need some more info about security? visit PayPal    visit Google Checkout

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How will my artwork be delivered?

Each artist will have provided this information under their Purchasing Info section (shopping cart icon). The information will be specific to the individual artist you are viewing.

If you need more specific information or if the artist hasn't added delivery info yet, please use the mail icon and complete the provided form. The artist will be more than happy to reply quickly with the info you require.

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What happens if I need to return my purchase?

We believe you'll be even more delighted with your art purchase in person. But in the rare event that you need to return it, the Purchasing Info section in each artist's gallery will also give you details of the artist's own returns policy.

We advise all our artists that UK Distance Selling Regulations require a minimum 7 working day returns-policy.

The distance selling money-back guarantee in most cases will require that the artwork be returned in the same condition it was received and that the buyer must pay for the return postage (and packing if applicable). P&P costs are usually not refundable.

As all artists at ZeroOneArt sell their art commission-free & independently to ZeroOneArt, we are not involved in sales. Therefore please see individual artists' Purchasing Info sections (under the shopping cart icon) for full details of the artists' own individual sales procedures and returns-policies.

If you do have a problem after receiving artwork please do not delay in contacting the artist.

Please note that work specially commissioned as a one-off may not be covered by the same regulations.

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I've bought from the artist... Can I leave some feedback?

Please do! Even though our artists operate independently to us when it comes to sales, it's essential that we know about sales and the quality of service you have received.

Your much appreciated feedback will help these artists further, by providing other art lovers with essential info that can help us build on the trust & respect that is fast growing within our online community!

Each gallery has its own feedback and reviews section, please use the provided form to send us your feedback, reviews or critiques.

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